Version 2.0 — Dated August 20, 2024
This Privacy Policy explains how LuxB collects, uses, shares, stores, and protects personal information gathered through our website, applications, and offline interactions.
This policy applies to personal information collected through the LuxB website, any other LuxB websites where this policy is posted, our applications, and offline interactions such as service inquiries or purchases.
Depending on your relationship with LuxB, additional privacy notices may also apply.
For the purposes of GDPR, the UK GDPR, and other applicable privacy laws, LuxB acts as the data controller for the personal information collected through this website and related services.
Where LuxB processes personal information on behalf of clients, LuxB may act as a data processor instead. That processing is described further below.
If you have questions or complaints about LuxB's handling of personal information, contact us at `privacy@luxbapp.com`.
We collect personal information directly from you, from other persons, and automatically through your use of our services.
Services Information may include:
Business Contact Information may include:
Website Visitor Information may include:
LuxB processes personal information for purposes including:
Depending on the context, LuxB relies on one or more of the following legal bases:
In connection with the purposes above, LuxB may disclose personal information to:
We may collect information directly from you, from your employer, from public sources, and from lead generation sources where permitted by law.
We also collect information when you register, complete surveys or user testing, send feedback, or visit our website and applications.
LuxB and our service providers may use cookies and similar technologies to collect information about your device, browser, network, visit duration, IP address, and interaction with the site.
Cookies may be session cookies or persistent cookies. Blocking or deleting non-essential cookies may affect website functionality.
We may also use cookies to administer the website, store preferences, analyze usage trends, improve email relevance, and support analytics, social, and advertising services.
In some circumstances, Adobe Flash local shared objects may also be used to remember settings and preferences.
We may use social plugins, including plugins for Facebook, LinkedIn, Twitter, and YouTube. If you click one of these plugins, your browser may create a direct link to that third party. Please review the relevant platform's privacy policy for more information.
LuxB may embed third-party content such as YouTube videos and Spotify podcasts. To view or play that content, you may need to activate it. Once activated, your browser may connect directly to the third-party provider, which may collect personal information under its own privacy policy.
LuxB may use ad network providers and advertising tools such as Google AdSense and AdWords to serve relevant advertising on affiliated and non-affiliated websites.
These services may use cookies, JavaScript, web beacons, and other tracking technologies to personalize content and measure advertising effectiveness.
You may be able to manage advertising preferences through cookie settings, browser controls, or provider-specific preference tools.
Our website is hosted on Webflow and our newsletter is connected to Mailchimp. Your data may be stored within those platforms' storage, databases, and applications, which are described as being secured behind a firewall.
LuxB keeps services information, business contact information, and website visitor information only as long as necessary or relevant for the purposes for which it is processed, which is 5 years in most cases, unless a longer retention period is required by law or regulation.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact `privacy@luxbapp.com`.
LuxB takes measures intended to safeguard personal information in our possession, although no security measure can guarantee complete protection.
LuxB may collect personal information about end users on behalf of clients when acting as a data processor. In that context, the client determines the scope of the data collected and how it is used.
This information may include contact information and behavioral information such as interactions, preferences, feedback, needs, and problems.
We use that information in accordance with client instructions, contractual obligations, and, where permitted, for training, troubleshooting, complaint handling, software updates, and product improvement.
Personal information may be stored and processed in countries where LuxB or its service providers operate, including countries outside your own. In some jurisdictions, those countries may have different data protection rules.
Where required, LuxB uses measures such as Standard Contractual Clauses or other appropriate safeguards for international data transfers.
If you are visually impaired, you may be able to access this notice through your browser's audio reader or other assistive technology.